Product Info & Care

Our creations are handcrafted individually by glass artists in our studio in Barcelona, Spain. We use ancient flameworking techniques and intentionally avoid molds to create unique, one-of-a-kind pieces of art. That’s why each piece may exhibit slight differences in color, shape, and size.

Our glass jewelry is strong, thanks to the material we use and the way we work with it:
Material - Borosilicate glass, also called Duran or Pyrex. It stands out for its hardness and chemical resistance. It withstands high temperatures without cracking or deforming, and is also recyclable.

Designed for everyday use - Our pieces have a unique design and structure with thick glass walls, allowing CAJAL jewelry to be wearable daily and last a very long time.

Our work is made on demand to deliver quality products while minimizing unnecessary stock and reducing energy and resource waste. We are dedicated to creating art that honors both beauty and the Earth.

PRODUCT CARE

GLASS

To ensure proper handling and preservation: avoid drops or sudden impacts. Store your glass jewelry in a safe place where it’s unlikely to fall onto a hard surface. When traveling, keep each piece individually in its original box or pouch to prevent crushing.
We recommend removing your jewelry before showering, swimming, or playing sports.

While the pieces can tolerate brief water exposure, avoid submerging blown glass components, as many pieces have a small hole that allows air to circulate inside. Water can seep in through this hole. If water does enter, simply try to drain it and allow the remaining moisture to evaporate naturally.

Pieces are easy to clean using a suede cloth.

SILVER / GOLD PLATED

Metal parts such as earring backs, chains, and extenders are made of sterling silver (925) and gold plated.

These materials naturally tarnish over time and with use. To maintain their appearance, avoid contact with water, perfumes, lotions, shampoos, and other oxidizing agents.

Remove your jewelry before showering, swimming, or playing sports. Store each piece individually in its original box or pouch. Pieces are easy to clean with a suede cloth.

OUT OF STOCK

When an item is out of stock, customers can subscribe to receive an alert when the product becomes available again.

REPAIRS / FAULTY PIECES

Our customers often wear their glass jewelry for years without any cracks or chips. However, accidents can happen, and no item is completely indestructible.

Please inspect your order carefully upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong product. This way, we can assess the issue and make it right.

• If the item has a defect that escaped our quality control or was damaged during delivery, we will provide a prepaid shipping label for its return and cover all repair costs.
• If you receive the wrong item, we will send you a prepaid shipping label to return it and promptly dispatch the correct piece.
• If the cause of damage is unclear, we may ask you to send the item back to our studio for further inspection.

Please note that after 15 days, damages reported to us will have to be shipped back by the customer, covering the cost of return shipments and coordinating it with their local post or carrier.

• If the damage is determined to be due to a product defect, we will repair it free of charge and cover all shipping fees for the return.
• If the damage results from misuse or accident, repair fees will apply depending on the case. Because most of our creations are crafted from a single piece of glass shaped by fire, some broken pieces may need to be recreated entirely. Not all can be repaired or reattached to the original.

We also offer a repair service for accidental damage. Please contact our team for more information.
If you have any questions, feel free to reach out at info@cajalcajal.com.

SPECIAL ORDERS

To order pieces in a specific color or size, please contact info@cajalcajal.com